Privacy Policy

Unlocal Advisory ("we", "our", "us") is committed to protecting the privacy and personal information of our clients, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with applicable laws in Australia.

By using our website or engaging our services, you agree to the terms of this Privacy Policy.

1. Information we collect

Personal information

• Name, email address, phone number
• Business name and contact details
• Billing and invoicing information
• Identification or compliance-related information (where required)

Business and financial information

• Accounting and bookkeeping records
• Tax-related data
• Payroll and employee-related information (where applicable)

Technical and website information

• IP address, browser type, device information
• Pages visited and time spent on the website
• Cookies and similar tracking technologies

2. How we use your information

• Provide accounting, bookkeeping, taxation, and advisory services
• Communicate with clients and respond to enquiries
• Meet legal, regulatory, and compliance obligations
• Improve our website, services, and user experience
• Manage billing, contracts, and client relationships

We only collect information that is necessary for legitimate business purposes.

3. Legal basis and compliance

We comply with applicable privacy laws, including but not limited to the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Where required, we obtain consent before collecting or processing personal information.

4. Disclosure of information

We may disclose personal information:

• To authorised employees, contractors, or service providers
• To offshore teams strictly for service delivery purposes
• Where required by law, regulation, or court order
• To professional advisers (e.g. legal, regulatory, or audit advisers)

We do not sell, rent, or trade personal information to third parties for marketing purposes.

5. Cross-border data transfers

As part of our India–Australia service model, personal and business information may be transferred between jurisdictions. We take reasonable steps to ensure that cross-border data transfers are secure and confidential, comply with applicable data protection laws, and are limited to what is necessary for service delivery.

6. Data security

We implement appropriate technical and organisational measures to protect information against unauthorised access, loss or misuse, and disclosure or alteration. Security measures may include encrypted systems, restricted access controls, and secure cloud-based platforms.

7. Data retention

We retain personal information only for as long as necessary to provide services, meet legal, accounting, and regulatory requirements, and resolve disputes or enforce agreements. When information is no longer required, it is securely deleted or anonymised.

8. Your rights

Depending on applicable laws, you may have the right to access your personal information, request correction of inaccurate or outdated information, withdraw consent where applicable, and request deletion of personal data (subject to legal obligations). Requests can be made by contacting us using the details below.

9. Cookies and website analytics

Our website may use cookies to enhance user experience and analyse website traffic. You may choose to disable cookies through your browser settings, though some features may be affected.

10. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact Unlocal Advisory.

This Privacy Policy is intended to provide general information.